Terms & Conditions

Please read these terms carefully before using our services

Last Updated: January 2025

1. Introduction

Welcome to WEBER FINANCE (PTY) LTD ("we," "our," or "us"). These Terms and Conditions govern your use of our lending services and website. By accessing our services, you agree to be bound by these terms.

WEBER FINANCE (PTY) LTD is a registered credit provider with the National Credit Regulator (NCR Registration: NCRCP21004) and operates in accordance with the National Credit Act 34 of 2005.

2. Eligibility Requirements

To qualify for our loan services, you must:

  • Be at least 18 years of age
  • Be a South African citizen or permanent resident
  • Have a valid South African ID document
  • Have a regular source of income
  • Have an active South African bank account
  • Provide proof of residence (not older than 3 months)
  • Meet our affordability assessment criteria

3. Loan Application Process

When you submit a loan application, you authorize us to:

  • Verify your identity and employment details
  • Conduct credit checks with registered credit bureaus
  • Assess your affordability and creditworthiness
  • Contact your references and employer if necessary
  • Request additional documentation to support your application

We reserve the right to approve or decline any loan application at our sole discretion. Approval is subject to our credit assessment and lending criteria.

4. Loan Terms and Conditions

4.1 Interest Rates

Interest rates are determined based on your credit profile and loan amount. All rates comply with the maximum rates prescribed by the National Credit Act. Your specific interest rate will be disclosed in your loan agreement.

4.2 Fees and Charges

We may charge initiation fees, monthly service fees, and other charges as permitted by law. All fees will be clearly disclosed before you sign the loan agreement. There are no hidden charges.

4.3 Repayment Terms

Loan repayments are due monthly on the date specified in your loan agreement. Payments will be automatically debited from your nominated bank account via debit order.

5. Your Responsibilities

As a borrower, you agree to:

  • Provide accurate and truthful information in your application
  • Maintain sufficient funds in your account for debit order payments
  • Notify us immediately of any changes to your contact details or financial circumstances
  • Use the loan funds for lawful purposes only
  • Make all payments on time as per the loan agreement
  • Contact us immediately if you experience difficulty making payments

6. Default and Collections

If you fail to make payments as agreed:

  • Your account will be considered in default
  • Additional fees and interest may be charged as permitted by law
  • Your default will be reported to credit bureaus, affecting your credit score
  • We may engage debt collection services
  • Legal action may be taken to recover the outstanding amount

We encourage you to contact us immediately if you're experiencing financial difficulties. We may be able to arrange alternative payment arrangements.

7. Early Settlement

You have the right to settle your loan early at any time. Early settlement may result in a reduction of interest charges. Contact us for an early settlement quote. No penalties are charged for early settlement.

8. Privacy and Data Protection

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). Your information will be:

  • Used only for the purposes of processing your loan application and managing your account
  • Shared with credit bureaus and other parties as required by law
  • Stored securely and protected against unauthorized access
  • Retained for the period required by law

9. Complaints and Disputes

If you have a complaint or dispute:

  1. Contact our customer service team at info@bukutacashsolution.co.za
  2. We will acknowledge your complaint within 5 business days
  3. We aim to resolve complaints within 20 business days
  4. If unresolved, you may escalate to the National Credit Regulator or the Credit Ombud

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and, where required by law, we will notify you directly. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

12. Contact Information

For questions about these terms, please contact us:

WEBER FINANCE (PTY) LTD

NCR Registration: NCRCP21004

Address: No 68 Eland Street, Makhado, South Africa 0920

Phone: +2778 981-0155

Email: info@bukutacashsolution.co.za

Important Notice

By submitting a loan application or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.